Refund policy

Exchange Policy

Thank you for shopping with us! We take pride in the quality of our products and want you to be satisfied with your purchase. Please review our policy regarding exchanges below:

1. No Returns or Refunds

All sales are final. We do not accept returns or provide cash/credit card refunds under any circumstances. Please ensure you are confident in your selection before completing your purchase.

2. Exchange-Only Policy

If you are not satisfied with your item, we are happy to offer an exchange within 14 days of the original purchase date.

  • Same or Greater Value: Exchanges must be made for an item of the same or greater value than the original purchase.

  • Price Difference: If the new item is of greater value, the customer is responsible for paying the difference at the time of the exchange.

  • No Store Credit for Lesser Value: We cannot provide cash back or store credit if an item of lesser value is chosen.

To start an exchange, you can contact us at obsessedhs@gmail.com. Please note that items will need to be sent to the following address: 

Obsessed by HS

312 E 12th St #4

Los Angeles CA, 90015

3. Eligibility for Exchange

To be eligible for an exchange, the following conditions must be met:

  • The item must be in its original, unused condition (unwashed, unworn, and undamaged).

  • All original tags and packaging must be intact.

  • A valid receipt or proof of purchase is required for all transactions.

4. Non-Exchangeable Items

Clearance or sale items are final sale.